With fast-developing technology a ubiquitous part of life and consumer demands changing almost daily, the ways in which customers and retailers interact are changing. What are the opportunities created by developments such as virtual reality and new delivery options? And, how can we ensure the heart of the retail business isn’t lost? 

Chair: Daniel Lucht, Research Director, Research Farm

15.00 – 15.25      

The Internet of Things and beyond: what are the technologies likely to have the biggest impact on retail in the medium term?

Steve Abramson, Commercial Director, Consumer and Retail Sector, KPMG

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15.25 – 15.50

How food shopping habits are being transformed by technology: from conversational commerce and mobile messaging to bots and eGrocery

Dr Tim Denison, Director of Retail Intelligence, Ipsos Retail Performance

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15.50 – 16.10     

The intersection of technology innovations and food retail evolution

Daniel Lucht, Research Director, Research Farm
16.10 – 16.30

Keeping pace with increasingly complex consumer needs and preferences: utilising personalised nutrition technology to overcome gaps and barriers in consumer diets

Felix Atkin, VP Business Development, Spoon Guru


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